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Patient library

Patient Information

Everything you need for a smooth, comfortable dental visit, from first-visit prep and insurance questions to brushing tips the kids will actually enjoy.

Office hours: Mon–Thu, 9 AM–5 PM, Los Gatos time.

Your visit

What to Expect

Your comfort and understanding are our priorities. Here’s what you can expect during your visit.
  1. Step 1: Warm Welcome

    Our friendly staff will greet you and help you get settled.
  2. Step 2: Thorough Examination

    Dr. Chuang will perform a comprehensive exam and explain findings.
  3. Step 3: Personalized Plan

    We’ll create a treatment plan tailored to your needs and budget.
  4. Step 4: Comfortable Care

    Enjoy amenities like blankets, water, and entertainment during treatment.

Insurance & payment

Questions about cost? Call first.

Insurance participation, benefits, and payment options can vary. Call our office before your visit so we can review the details you provide and explain the next step.

Insurance Questions
Have your plan name and member information ready when you call. Coverage and benefits are determined by your insurer and specific plan.
Payment Questions
Call the office to ask about current payment methods and options for your proposed care.
Highway 17

Coming from Santa Cruz?

Many Santa Cruz families are happy to come over Highway 17 for care here. If you have insurance questions, call ahead with your plan details before you make the trip.

See Santa Cruz visit details

Good questions

Frequently Asked Questions

Quick answers to what families ask us most. Still wondering about something? Give us a call.
Do you accept insurance?

Insurance participation and benefits depend on your specific plan. Call our office with your plan information before your visit and we can help you identify what to confirm with your insurer.

How often should I visit the dentist?

We recommend visiting every six months for routine cleanings and check-ups. However, some patients may need more frequent visits based on their individual oral health needs. Dr. Chuang will recommend the best schedule for you.

Do you see children?

Absolutely! We specialize in family dentistry and love working with children of all ages. We use gentle techniques and child-friendly approaches to make dental visits fun and stress-free for your little ones.

What should I expect during my first visit?

Your first visit includes an examination, digital X-rays if needed, and a discussion of your oral health goals. Ask the office about paperwork, sharing previous records, how much time to allow, and whether the first appointment includes a cleaning. Our new-patient guide helps you prepare these questions.

Do you offer emergency dental services?

For a dental concern that needs prompt attention, call (408) 358-8100 to discuss the next step and appointment availability. Regular office hours are Monday through Thursday, 9 AM–5 PM, Los Gatos time. The office must confirm whether and when it can see you. An online request does not provide an immediate response or a confirmed appointment.

Ready when you are

Ready when you are, whole family included.

Send a visit request and our team will reach out during office hours to find a time that works.
Mon–Thu, 9 AM–5 PM, Los Gatos time · 15251 National Ave, Suite 102, Los Gatos