New patients

Feel prepared for your first visit

Whether you are finding a dentist for yourself or arranging care for your family, start with a clear next step. Send a visit request or call our Los Gatos team to talk through your questions.

Request a visit Call (408) 358-8100

Office hours: Mon–Thu, 9 AM–5 PM, Los Gatos time.

The Family First Smile Care waiting room, with cream sofas, navy pillows, and framed smile prints — Bring the whole familyKids, teens, parents, and grandparents.

How it works

Your first visit, step by step

No guesswork. Here’s how a first visit comes together, from the first hello to the plan you leave with.

Step 1: Request a time
Send a request online or give us a call. Tell us who the visit is for: you, your child, or a few of you.
Step 2: We confirm with you
Our team reaches out during office hours to answer questions about paperwork, records, and insurance. Your visit is booked once our team confirms the date and time with you.
Step 3: Settle in
We’ll welcome you and help you get comfortable, with a blanket, water, and something to watch during treatment.
Step 4: A clear plan for your care
Your first visit includes an examination, digital X-rays if needed, and a conversation about your oral health goals. Dr. Chuang explains what he finds and the next steps.

Comfort, built in

Little things that make visits easier

Small comforts are part of every visit here. Ask for anything that helps you relax.

Nervous? Tell us.

Feeling nervous about dental care? Tell us when you arrange your visit. It helps us make it easier. Share what helps you feel at ease, and ask as many questions as you like.

“I have some dental anxiety and Dr. Chuang is always readily available with solid advice and a reassuring manner in answering my questions. He has a positive attitude and a problem-solving oriented approach. Highly recommend him for your dental needs!”

Janey Lee · Patient with dental anxiety · Google review

A cozy blanket

Snuggle in. Blankets are available during treatment.

A glass of water

Just ask the team whenever you need a sip.

Something to watch

Entertainment is available during treatment, so the time passes easier.

Before you come

Get ready in a few happy ticks

Tick things off as you go. Nothing here is saved or sent; it’s just for you.

What to bring along

Bring these with you, or keep them in mind for the visit.

The questions you want answered about your teeth, your child's visit, or treatment options.
Anything you'd like explained about a recommendation, including timing and expected costs.
Your comfort preferences. Blankets, water, and entertainment are available during treatment.

Questions to ask before you come

A few quick questions now make arrival easier. Ask them when you call or when our team reaches out to confirm.

Is the visit for me, my child, or a few of us? Let us know so we can plan together.
What paperwork should I complete, and how do I share records from my previous dentist?
If I have insurance, what should I confirm with my insurer? Have your plan name handy.
How much time should I allow, when should I arrive, and does my first appointment include a cleaning?

Find us at Suite 102

Getting here

Plan your arrival

Our office is in Los Gatos at 15251 National Ave, Suite 102.

Your Los Gatos office

15251 National Ave, Suite 102, Los Gatos, CA 95032

Hours: Mon–Thu, 9 AM–5 PM; Los Gatos time · closed Fri–Sun
Phone: (408) 358-8100

Open the directions link to plan your trip before you set out.
Questions about parking, the entrance, stroller access, or mobility needs? Call ahead and we'll help you plan.

Office details & directions

Ready when you are

Let’s find a time for your first visit.

Send a request or give us a call. We’ll help you plan the rest.