Insurance & payment

Plan your visit with fewer cost questions

Insurance benefits and payment details can vary. Use these questions to prepare a conversation with the office and your insurer before you visit.

Call (408) 358-8100 Request a visit

Office hours: Mon–Thu, 9 AM–5 PM, Los Gatos time.

Ask your insurer

Questions to ask your insurer

Participation and benefits depend on your specific plan. Call us with your plan name and we'll help you work out what to confirm with your insurer before your visit.

Tick each one off as you ask.

Is this practice in network for my exact plan, or would my visit use out-of-network benefits?
What benefits apply to the appointment or treatment we're discussing?
Are there deductibles, benefit limits, waiting periods, or other plan conditions to check?
What member information should I give the office, and how should I share it?

How we help

Fewer surprises, more answers

Every plan is different, so we start with yours. Here’s how the team helps you plan before you visit.

Step 1: Call with your plan name
Tell us the name of your plan and the visit or treatment you’re planning.
Step 2: We help you know what to ask
We’ll review the details you share and help you work out what to confirm with your insurer.
Step 3: Talk through cost before care
Ask us to explain any recommendation, including timing and expected costs, before you decide.

Ask our team

Questions to ask us about cost

A treatment recommendation and an insurance benefit are two different parts of planning a visit. Ask about both, and we'll walk through them with you.

Can you explain the expected cost of the proposed care and what I may pay myself?
What payment methods are available right now, and when is payment due?
I don't have dental insurance. How can we talk through visit costs and payment options?
If my plan doesn't cover the proposed care, what should we discuss before going ahead?

Share private details by phone

The website is great for a general question or a request to call you back. Member numbers and health details are best shared with the team by phone.

Have your plan name ready when you call.
Keep insurance member numbers and private medical details out of website notes.
Your specific plan decides coverage, so confirm benefits with your insurer.

Already have a bill?

Use our online payment link, or call the office with a question about your bill.

Pay a bill online

Call us with your plan name

15251 National Ave, Suite 102, Los Gatos, CA 95032

Hours: Mon–Thu, 9 AM–5 PM; Los Gatos time · closed Fri–Sun
Phone: (408) 358-8100

Ready when you are

Questions about your plan? Let’s talk.

Call with your plan name, or send a visit request and our team will reach out during office hours.

Call (408) 358-8100 Request a visit

Your visit is booked once our team confirms the date and time with you.
Mon–Thu, 9 AM–5 PM, Los Gatos time · 15251 National Ave, Suite 102, Los Gatos